Question
Passage A-1
(1) Most of us react negatively to the word “bureaucracy,” picturing endless red tape, tedious procedures, pointless rules and regulations, and deadening work. (2) However, a bureaucracy also has definite advantages. (3) First, bureaucracies use division of labor, which tends to be efficient. (4) Second, bureaucracies are hierarchies. (5) Everyone knows his or her rank in terms of power and responsibility. (6) Third, rules and regulations let people know what’s expected of them. (7) Fourth, a bureaucracy is impersonal. (8) This reduces the chances of unequal treatment and overly emotional situations.
1. The major supporting details of this paragraph are